Terms of Service

Welcome to Her Step (herstep.pk). By accessing or using our website, you agree to the following Terms of Service. Please read them carefully before placing an order.

1. Orders

All orders are subject to product availability and order confirmation. We reserve the right to cancel or refuse any order due to stock issues, pricing errors, or suspected fraudulent activity.

2. Pricing & Payments

All prices listed on herstep.pk are in Pakistani Rupees (PKR) and are subject to change without prior notice. Payments can be made through the available payment methods displayed at checkout.

3. Shipping

Orders are usually delivered within 2–7 working days, depending on your location. Delivery times may be affected by public holidays, weather conditions, or courier delays.

4. Returns & Refunds

Returns, exchanges, and refunds are handled according to our Refund & Return Policy. By placing an order, you agree to those terms.

5. Product Information

We make every effort to display product colors, images, and descriptions accurately. However, slight variations in color may occur due to screen settings or lighting.

6. Customer Responsibility

Customers are responsible for providing accurate shipping details, contact information, and selecting the correct product size before placing an order.

7. Intellectual Property

All content on herstep.pk, including logos, images, product photos, text, and designs, is the property of Her Step and may not be copied, reproduced, or used without our written permission.

8. Limitation of Liability

Her Step shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.

9. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Any changes will be effective immediately upon publication on herstep.pk.

10. Contact Us

If you have any questions regarding these Terms of Service, please contact us through the contact information available on herstep.pk.